Policies
Shipping Policy
At Wisdom Creating Unity 4 Peace, we are committed to ensuring your order is processed and shipped with care.
Processing & Shipping Time
Please allow 7–10 business days for your order to be processed and shipped. Business days do not include weekends or holidays.
Once your order has shipped, you will receive a confirmation email with tracking information, when available.
Return Policy
At Wisdom Creating Unity 4 Peace, we want you to be satisfied with your purchase.
Return Window
We accept returns within 30 days of delivery.
Return Eligibility
To qualify for a return, items must be:
- Unopened
- Unused
- In the original packaging
- In the same condition received
Items that have been opened, used, damaged after delivery, or removed from their original packaging may not be eligible for return.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or denial of your refund. Approved refunds will be issued to the original payment method.
Contact Us
To request a return, please contact us through the website contact form or customer service email listed on our site within 30 days of receiving your order.
Digital Products Policy
At Wisdom Creating Unity 4 Peace, we offer digital products including ebooks and downloadable guides. Please read this policy carefully before purchasing any digital product.
No Refunds on Digital Products
All sales of digital products are final and non-refundable. Because digital products are delivered instantly and can be accessed or downloaded immediately after purchase, we are unable to offer refunds, exchanges, or credits once a digital product has been purchased and/or downloaded.
By completing your purchase of a digital product, you acknowledge and agree that:
- You understand the product is a digital download and not a physical item
- You waive any right to a refund once the product has been accessed or downloaded
- No physical item will be shipped to you
Instant Delivery
Digital products are delivered instantly via a download link provided after payment is confirmed. Please ensure your email address is correct at checkout. If you do not receive your download link, contact us at wisdomcu4p@gmail.com within 48 hours of purchase.
Technical Issues
If you experience a technical issue accessing or downloading your digital product, please contact us at wisdomcu4p@gmail.com and we will do our best to resolve the issue promptly. Technical difficulties do not qualify for a refund but we are committed to ensuring you receive access to your purchase.
Unauthorized Use & Copyright
All digital products sold by Wisdom Creating Unity 4 Peace are protected by copyright law. Purchasing a digital product grants you a single-user, non-transferable license for personal use only. You may not:
- Share, resell, redistribute, or reproduce the digital product in any form
- Upload the product to any website, platform, or file-sharing service
- Use the product for commercial purposes without written permission
Unauthorized use or distribution of our digital products is a violation of copyright law and may result in legal action.
Fraud Prevention
To protect against fraudulent purchases, all digital product orders are subject to review. We reserve the right to cancel any order that appears fraudulent or suspicious before the download link is delivered. If your order is canceled due to fraud concerns, you will be notified and any charge will be refunded.
Chargebacks
Filing a chargeback or payment dispute for a digital product that has been successfully delivered is considered fraudulent misrepresentation. We maintain records of all download activity and will provide this evidence to your payment provider in the event of a dispute. We reserve the right to pursue recovery of funds and report fraudulent chargebacks.
Contact Us
For any questions about your digital product purchase, please contact us at wisdomcu4p@gmail.com. We are happy to assist you.